FAQ’s

Order Flowers Online

We try and make ordering flowers as simple as possible for you. You can call us on 01666 823914 to order a bouquet or floral arrangement or order online here. Some customers have questions (naturally) and cannot always reach us – the beauty of an online shop means that you can order even when our physical shop door is closed. As we cannot be on hand always to answer queries here are some of the frequently asked questions.

COVID-19 Notice – Please read

Due to the government guidelines our shop front is currently closed. We are however still working! We ask for more notice than normal to support you with florals. We will be doing local and nationwide deliveries as normal Monday – Saturday and click and collect from the shop Tuesday to Saturday on a pre agreed basis. We will not have ready to go items so you must order ahead.

Click and collect items must be ordered in advance and prepaid. You can order to collect via the website (please add the time of collection into the notes box) or over the telephone. When you arrive at the shop please knock and wait. We will bring your florals to you – you will not be allowed in.

We are contactable always on 01666823914 should you have a query.

Thank you for your continued support during this strange time.